I don't see why that quote makes Jon "an ass." I understand exactly what he means... if things are going well, you can do what you do well and think about other things at the same time. If you have to completely focus on something then there is something going wrong.

Don't other people understand having two distinctly different thoughts going on in your head at the same time? For instance, can't you be at a meeting and paying attention to it and thinking about something else at the same time too? How often do you really focus on ONE thing? I dare say not very often.

Becky