I want you to know I am not trying to sound snipey or bitchy when I say this, but I think the first thing you should do is clarify that she wants to meet Jon Bon Jovi. Bon Jovi is a they, not a him. So when or if you reach out to the Soul Foundation or record company or fan club at least have enough respect for Jon to use his name and you will sound more professional in your requests. And you won't wind up with Tico at you doorstep since asking for Bon Jovi implies any member would suffice. Good luck!!