This is a very funny website filled with funny stories from people who work in any kind of customer relation jobs. I check it a couple of times a week for updates, and I just stumbled across this one from today...

http://notalwaysright.com/slippery-when-wet/6647

Slippery When Wet
Concession Stand | Foxboro, MA, USA

(I’m working at a football stadium at a Bon Jovi concert. A drunk customer orders a water.)

Customer: “Why can I not have the cap to this!?”

Me: “It’s policy that we can’t give them to you. People used to throw full bottles onto the field and stages during events and it’s a safety hazard for the performers, athletes, and other members of the audience.”

Customer: *absolutely serious* “Why would ANYONE want to throw ANYTHING at Bon Jovi?!”