No offence meant but I hope it gets handed over to someone who knows a wee bit more about how to manage it and handle the however many thousands of members it has.

My suggestions:

Full online facilities so you can join the FC

Clear information on what you get for joining

Access to good extra features (videos/photographs/sound files/interview archive etc) on a revamped website

and most importantly:

the arrangements that FC members can expect when they attend a show - ie wristband arrangements

some improved structure to the information given to venues/security so that whatever measures the FC put in to place are followed to the letter