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  #41  
Old 06-22-2010, 12:17 AM
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Quote:
Originally Posted by daftkast View Post
When we got a upgrade first time, we were able to keep the original tickets incase we didnt like the upgraded seats. So i suppose atleast try for a upgrade and see what they give you.
Got upgraded last night (3rd night running), but this time the lady would only do it if we exchanged our original tickets with her.
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  #42  
Old 06-22-2010, 01:39 PM
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I got upgraded on sunday night. Spent a while walking about looking for these dudes with 'wads of tickets' in their hands but saw nothing. Watched One Republic from my block, block 111 but then decided to take the bull by the horns.
Went to customer services and blatantly asked them for an upgrade.

Low and behold they gave me Block A3 row G, 6th row!!!! Turned out to be right next to walkway and I had the best view of any BJ concert I've ever had!!!

Two words - customer services.

(Although dont try it on Friday when I go again until Ive done it!!!)
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  #43  
Old 06-22-2010, 02:21 PM
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Quote:
Originally Posted by jamesd View Post
I got upgraded on sunday night. Spent a while walking about looking for these dudes with 'wads of tickets' in their hands but saw nothing. Watched One Republic from my block, block 111 but then decided to take the bull by the horns.
Went to customer services and blatantly asked them for an upgrade.

Low and behold they gave me Block A3 row G, 6th row!!!! Turned out to be right next to walkway and I had the best view of any BJ concert I've ever had!!!

Two words - customer services.

(Although dont try it on Friday when I go again until Ive done it!!!)
Well done

Can I ask where the customer services were? We have 111 tickets too! Is there just one customer service area or are there a few?
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  #44  
Old 06-22-2010, 03:25 PM
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Quote:
Originally Posted by jamesd View Post
I got upgraded on sunday night. Spent a while walking about looking for these dudes with 'wads of tickets' in their hands but saw nothing. Watched One Republic from my block, block 111 but then decided to take the bull by the horns.
Went to customer services and blatantly asked them for an upgrade.

Low and behold they gave me Block A3 row G, 6th row!!!! Turned out to be right next to walkway and I had the best view of any BJ concert I've ever had!!!

Two words - customer services.

(Although dont try it on Friday when I go again until Ive done it!!!)
Jamesd thanks for this, i am going to try and spot somebody and if that fails, I may go and speak to customer services and ask. I dont agree with asking, but if you dont ask you dont get!

I have read that a few people have bagged upgrades this way so i may be cheeky and ask too.
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  #45  
Old 06-22-2010, 03:31 PM
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Sorry one last question. What do you ask for at customer services? to you literally just ask if there are any better seats available?

What did you say, and where is it?
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Previous Bon Jovi Shows

Milton Keynes – 6th July 1996
Wembley – 19th & 20th August 2000
Milton Keynes – 16th June 2001
Cardiff -17th June 2001
London Hyde Park – 28th June 2003
Southampton – 9th June 2006
London o2 Arena – 24th June 2007
Southampton – 11th June 2008
London Twickenham – 28th June 2008
London o2 Arena - 10th, 22nd & 23rd June 2010
Amway Center - Orlando!!!! - 15th May 2011
Bristol Ashton Gate - 27th June 2011
Richie Sambora - Shepherds Bush - 16th Oct 2012
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  #46  
Old 06-22-2010, 03:55 PM
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I had a really bad ticket the 4th O2 show and I went straight to the customers section at 118 upstairs and told them that I flew in from Holland and that my ticket was terrible. They told me to come back 10 minutes before the show and I was upgraded to block A3.
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  #47  
Old 06-22-2010, 10:36 PM
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anyone sat in block b3 on the floor?
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  #48  
Old 06-23-2010, 01:51 AM
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Quote:
Originally Posted by carson View Post
anyone sat in block b3 on the floor?
Did the very back row of B1 on the other side an the view wasn't brilliant. Front of the block will be ok
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  #49  
Old 06-23-2010, 10:31 AM
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With regards to customer services, we went there and asked about the possibility of seat upgrades on Saturday and were told VERY bluntly that the show was 'completely sold-out'...

...5 minutes later we get handed block 112 seats from a passing O2 staff.
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  #50  
Old 06-23-2010, 12:52 PM
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To Update my previous posts.

Walked round the o2 pretty much twice but could not spot any o2 staff with tickets.

Bit the bullet and asked at the small customer services desk outside of block 118. We were offered 2 seats but they were row T block 111. as we were in block 118 we chose to stay where we were. So i didnt see it as a upgrade as such. so declined there offer.
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Previous Bon Jovi Shows

Milton Keynes – 6th July 1996
Wembley – 19th & 20th August 2000
Milton Keynes – 16th June 2001
Cardiff -17th June 2001
London Hyde Park – 28th June 2003
Southampton – 9th June 2006
London o2 Arena – 24th June 2007
Southampton – 11th June 2008
London Twickenham – 28th June 2008
London o2 Arena - 10th, 22nd & 23rd June 2010
Amway Center - Orlando!!!! - 15th May 2011
Bristol Ashton Gate - 27th June 2011
Richie Sambora - Shepherds Bush - 16th Oct 2012
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