Who will allow their credit card to be taken with them?

I'm very mad at Ticketb'stard too (good name for it, Jovian). I've tried to call them all evening but couldn't get through.

But apparently, if you can take a photocopy of both sides of the credit card, and a letter from here to assure that you are who you are and that you have her permission to use the card, that should be enough. I didn't get this from TM myself, but a good friend did (thanks Tom ). I'll have to confirm this tomorrow, if I'll get through.

I can't believe what a f'cked up organisation/company/whatever they are... This is just unacceptable, I've paid for the tickets six months ago, I expect to get them on time too without all this hassle. And I expect to get service, or why am I paying for the service fee. Plus the postal fees, when they aren't being sent apparently. I'm quite pissed off right now, I've wasted my afternoon/evening on this, and got basically no result.

The thing is being taken care of for Taija and me (thanks to Tom, Taija, my dad) as far as we can do it now, but still... I'm not the one who should be working on this, they should. And I've called them twice before and I've been assured that it's not a problem for the tickets to arrive on time and that I'm not the holder of the credit card with which they were paid.