Has anyone gone to the show via VIP Package?

Hi,

I'm going to the Bon Jovi concert this Monday in Toronto, Ontario. I purchased VIP tickets through StubHub, it is my first time doing so. Has anyone here gone to a Bon Jovi concert this tour with VIP tickets? If yes, can you share some information on how it works when you arrive at the venue? i.e. autographed program, gift certificate etc... I'm worried that since I didn't get my tickets right through ticketmaster that I am missing important info that I will need the night of the show.

Any help would be much appreciated!