hi!

i had a problem with the tickets to the madrid concert:

i picked the tickets by phone, with a service attended by a machine (you know, the machine talks and you select options). in the recording, they say they have 2 kind of tickets: numbered and general, and i opted for the general ones, as i supposse they were for being stand up. and it seemed to be ok.

when i went to take the tickets from one record store in which i could get them, and my surprise was that they told me there were 3 kind of tickets: sat & numbered, sat and not numbered and stand up. and the stupid telephone service reserved me the tickets for sat & not numbered.

i've been trying to contact the telephone service, but the only thing i get is that idiot machine, and the only thing i could do was left one message with my phone number, and still waiting.

SO, if any of the people who are going to this concert WANTS to change 5 stand-up tickets for mines (5 seated & not numbered ones), PLEASE, PLEASE let me know.

thanks a lot.