[xxx Rachel xxx]

Originally Posted by RichieW2001

i spoke to someobdy today after being locked in a phone queue for half an hour. tickets "have all been despatched" and if they haven't arrived by tomorrow at 1pm to call them and chase them up. strange how, even though they'd been 'despatched', the chap couldn't find a royal mail tracking number of the system. it sorta suggests to me that they haven't been sent yet.

Hey!

Thanks for the info, it made me feel a lot better and the tickets arrived today - yeay!!! So panic over!!! Have you got yours yet?

I'm gettin sooo excited now! Only 4 days to go now!! And I'm going to Bryan Adams in Hull tomorrow - its gonna be a hectic few days!!

Rach xxx

[RichieW2001]

Originally Posted by xxx Rachel xxx

Hey!

Thanks for the info, it made me feel a lot better and the tickets arrived today - yeay!!! So panic over!!! Have you got yours yet?

I'm gettin sooo excited now! Only 4 days to go now!! And I'm going to Bryan Adams in Hull tomorrow - its gonna be a hectic few days!!

Rach xxx

no, and judging by what some other people have been told, we're going to have to collect them on the day from a box office which only opens when the gates open. ticketmaster are an absolute ****ing joke. this is the last time i'll be buying tickets through them for anything.

[Paul UK]

Originally Posted by RichieW2001

no, and judging by what some other people have been told, we're going to have to collect them on the day from a box office which only opens when the gates open. ticketmaster are an absolute ****ing joke. this is the last time i'll be buying tickets through them for anything.

I was told 1pm the box opened....

please refer to my rant
http://www.drycounty.com/jovitalk/sh...t=35547&page=2

[RichieW2001]

Originally Posted by Paul UK

I was told 1pm the box opened....

please refer to my rant
http://www.drycounty.com/jovitalk/sh...t=35547&page=2

if they tell me that's the case tomorrow then i'll drive down to the ticketmaster offices in manchester and pick them up myself and demand both my booking fee and postage fee back. the company are a ****ing joke.

[Paul UK]

Originally Posted by RichieW2001

if they tell me that's the case tomorrow then i'll drive down to the ticketmaster offices in manchester and pick them up myself and demand both my booking fee and postage fee back. the company are a ****ing joke.

Apparantly its "not us, its the promoter". so i asked for the promoters number... "oh we don't know that sorry". Its all my arse... im fuming.. problem is, if they dont want to give me the money, they wont.. simple as...

[Mongoose]

no phonecall. no tickets.

.....


If I have to pick them up, can my brother stand in the line for the GC, and I que for the ticketmaster wankers?

[RichieW2001]

Originally Posted by Mongoose

no phonecall. no tickets.

.....


If I have to pick them up, can my brother stand in the line for the GC, and I que for the ticketmaster wankers?

well you would certainly hope so. anybody getting arsey about that would be told politely by myself to take it up with ticketmaster. my brother sorted our tickets out and i'm not sure he even has a debit card. is he supposed to drag my dad down with his card?! pain in the backside, it really is.

[RichieW2001]

Originally Posted by Paul UK

Apparantly its "not us, its the promoter". so i asked for the promoters number... "oh we don't know that sorry". Its all my arse... im fuming.. problem is, if they dont want to give me the money, they wont.. simple as...

oh they will, in one way or another. you're paying them to provide you with a service which they aren't providing you with. in short they're breaking the contract they agreed to when you originally purchased the damn things. if they're blaming the promoter then that's for them to sort out with aeg, not us.

[Paul UK]

Originally Posted by RichieW2001

oh they will, in one way or another. you're paying them to provide you with a service which they aren't providing you with. in short they're breaking the contract they agreed to when you originally purchased the damn things. if they're blaming the promoter then that's for them to sort out with aeg, not us.

They are not in breach of contract.. (i cant believe im sticking up the that shower of inept shite)

Their duty is to provide us with the ticket.. they are still doing that. In effect they are giving a full postage refund, but city of manchester stadium are then taking £2.75 out of that to provide u with another service.. which according to their terms and conditions is allowed.

[RichieW2001]

Originally Posted by Paul UK

They are not in breach of contract.. (i cant believe im sticking up the that shower of inept shite)

Their duty is to provide us with the ticket.. they are still doing that. In effect they are giving a full postage refund, but city of manchester stadium are then taking £2.75 out of that to provide u with another service.. which according to their terms and conditions is allowed.

this would seem to be the case, apologies. absolutely ridiculous situation, though. if ticketmaster are blaming the promoters then they should be footing the bill for the service the city of manchester stadium are providing, not us. the situation is just ludicrous. if the tickets were despatched a week earlier, all of these problems would have been sorted but promoters and brokers dragging their heals to try and curb touting and forgeries has meant it's us lot that are suffering.