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  #91  
Old 06-03-2013, 10:26 PM
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samboraisgodUK samboraisgodUK is offline
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Quote:
Originally Posted by daveyshaker View Post
Cheers all. So stupid question bit how do I go about getting a refund? Email seetickets? I didn't get the insurance with the Manchester tkts. Do you need to have bought that to do so? Cheers!
You don't need the insurance to get a refund.

I'd ring them directly (google their number, it's not on their website). It's a pain in the arse because you have to sit through a ridiculous amount of automated menus that keep trying to redirect you to their website FAQs - they clearly don't want you to ring up.

When you get through, quote the official statement on the Bon Jovi website that stipulates you can get a refund. Hopefully they'll just offer you a refund at that point. BUT, the girl I originally spoke to told me that they weren't offering refunds. I then asked to speak to her supervisor who informed me that "SeeTickets have been instructed by the promoters, AEG Live, not to hand out any refunds". If they say that, call them out on it - it's a LIE. I went over their head and straight to AEG Live to see whether what SeeTickets had told me was true - it's not. I then rang them back up and gave them both barrels and they agreed to a refund. In short - don't stand for any shit and don't piss around with emails, it'll take too long.
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Last edited by samboraisgodUK; 06-03-2013 at 10:28 PM..
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  #92  
Old 06-03-2013, 11:41 PM
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Cheers guys... hopefully that will be £65 more beer money. If I get it I'll buy you a beer!
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  #93  
Old 06-04-2013, 12:01 AM
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So, I refunded my Manchester tickets earlier on and then bought them back again for half the price - result!
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