Hi, I'm new here and already I need to ask advice!

I was sent an email last night from aeglive with the password for presale tickets and when I clicked on the link I was taken directly to Ticketmaster and the presale for all dates today at 2pm.

Ticketmaster aswell was showing the dates without me having to follow the link but now I've looked today there's nothing except general sale for this Saturday and my email link isn't working either.

Is anyone else having this problem? It was such a problem getting them last time because the password wouldn't work and I couldn't contact Ticketmaster and it seems like it's going to be that way again