You're prob gonna have to pick them up.....I've also had a lot of hassle with them. My girlfriend foned them yesterday to see when the tickets will arrive and we were told that it was too late to post them and we would have to pick them up at HP. My g'friend of course was'nt happy and went mental at them (we selected mail option when they were booked). The guy on the fone then said he would see what he could do and fone back. He then foned ME back and told me it was'nt possible to post them....my g'friend then foned back and went mad for an hour (yes!) down the fone at them,she demanded to speak to the supervisor (it took them 20 mins to find him) and when she asked why i had been contacted and told that the tickets couldnt be posted she was told that the post room wouldnt allow it! The bloody postroom!! She then demanded to have the managers name and a contact number for him...the supervisor didnt know his name! So that took another 20 minutes before they could get that. They then decided that the tickets could be posted by special delivery (the option i selected 2 weeks ago) and they guaranteed that we would get them before we leave for london on friday. They could have saved themselves alot of hassle if they would have posted the bloody tickets when they first said they would. I'm never using ticketmaster again,the whole thing is a complete shambles not to mention unprofessional,i mean,how the hell would you not know your managers name??!
The gig better be worth it after all this!