I guess the contact between Jovi and their fans aren’t that good. I can't just phone Richie and tell him do pull of some great guitar solos, now can I?

Many big artists and bands tends to become like this. it's a pity.

As always, Jovi need a break or a "real" reinvention. That would make them a bit more interested in their own music.

And, as Seb said, they have to do more rehearsals. Many songs can't be played as they used to play them, but that don't mean that they shouldn't play them. They just have to modify them a bit (and not in some TLFR way...).
Perhaps Richie and David could do some more singing, or perhaps they should but in more acoustic songs in their set lists. They have to do something otherwise Bon jovi will fade away...