With ordering (at eventim.de) you can choose a few different types of tickets... Reserved seats or standing tickets 'stehplatzen' (whithout any further information on what kind of ticktets these are). When you confirm the booking after the whole process of filling out address information, credit card number etc., you get the next information for eacht ticket:

Reihe: - Platz: - TischNr.: -, Infos: Veltins-Nordkurve

So obviously standing places as there are no row and seat numbers... We figured everything was just fine, standing tickets are standing tickets after all; how could we know that there are two types of standing places. And as we were very quick with ordering tickets you can also expect to get the best tickets first - but obviously that's not how things work at Eventim...

We do have all the confirmations of the order, the emails, screenshot of the confirmation screen, everything. But the main problem is that you can't actually choose what kind of standing tickets you want when ordering at Eventim.de. You just randomly get them it seems, which is everything but a fair way to sell the tickets...

Anyway... we thought maybe something is possible if there are many people with the same problem as we are, that we can make something happen together. So if anyone has any ideas what to do with cases like this... any help would be really appreciated!

-- Sara