[Santa Fe]

I wrote his thread here because I though most of the people could read it.
Play.com is a Brithis website?
I was looking in case they had an email to contact to them but there's just a phone.
Do you know if there's an email addrees?
When an article is in pre order... do you know when it's going to be shipped?

[Supersonic]

Aloha !

There is an e-mail adress, they just didn't publish it on their website. Play.com is British from origin but they're based in New Jersey nowadays. Sometimes a package still comes from the UK though, and sometimes it comes from America. Whenever you order something from their own store it usually takes only a few days to arrive, when you order something from their second hand store it could take up to a month before you've got it.

When something is in pre-order it's usually shipped the day of their release.

customercare@play.com is the e-mail adress they used to have on their website, they normally take up to 2 days before they respond.

Salaam Aleikum,
Sebastiaan

[jamesd]

in my experience play.com are awesome - my delux version of The Circle turned up on Monday, inspite of the postal hassle in the UK.

i've never had any problems with them, infact, I prefer them to amazon.

[RS8MB0R8]

Also, bear in mind there are postal strikes just now.

[Storm]

Originally Posted by Supersonic

Play.com is British from origin but they're based in New Jersey nowadays.

I think they are actually based in Jersey, one of the Channel Islands just off the coast of France.
As for despatch, I received an email on Thursday to say The Circle had been posted and it arrived on Monday, the day of release.

[Sambo-Chris]

Originally Posted by Supersonic

Aloha !

they're based in New Jersey nowadays.

Actually they are from Jersey, not from New Jersey. Jersey, the channel island.

[Goldsausage]

I remember I pre-ordered LH from play.com.

I didn't get it til 5 days after the release day Waste of my time, could have just bought it in the stores <_<

And I haven't pre-ordered from there since.

[Supersonic]

Aloha !

Originally Posted by Storm

I think they are actually based in Jersey, one of the Channel Islands just off the coast of France.
As for despatch, I received an email on Thursday to say The Circle had been posted and it arrived on Monday, the day of release.

Originally Posted by Sambo-Chris

Actually they are from Jersey, not from New Jersey. Jersey, the channel island.

That's what I thought as well but someone who apparantly had ordered loads of stuff from them claimed they were from New Jersey, America. I thought differently but she was 100% sure.

Turns out I was right after all. Like always.

Salaam Aleikum,
Sebastiaan

[Thunderstrucker]

I buy all my albums there.
If I would buy an album in the Netherlands its mostly around €19,00.
Play.com is 6 euros cheaper and sometimes more.
I save 6-9 euro per album I buy which stacks up a lot since I buy albums on a regular basis.

I can wait the extra days until it arrives and just live with the downloaded version of the album until the copy arrives.
I prefer to have it cheaper later then more expensive now.

I bought The Circle Deluxe at play for 17,99 and its on 20,99 where its 28,99 in Holland.
Awesome website/shop.

I salute you,
TS

[Santa Fe]

Originally Posted by Supersonic

Aloha !
when you order something from their second hand store it could take up to a month before you've got it.

When something is in pre-order it's usually shipped the day of their release.

customercare@play.com is the e-mail adress they used to have on their website, they normally take up to 2 days before they respond.

Salaam Aleikum,
Sebastiaan

Which is the second hand store?
If you look on play.com for the When we were beautiful book it says pre order and due for release 25/10/09.
You say that pre order means shipping on the day of release but the book was released on october 25th so what does pre order means here?
How did you get the email? Can't find it on the website.