Yeah, the AXS didn't work quite the way they had probably planned it to...

Almost everyone seemed to have problems with it... Like when we bought the tickets, the sales had started but no one had gotten the mail with the code, so no one could buy the tickets...

And also the schedule with which they announced the dates and started the pre sale, wasn't exactly working. But it's all water under bridge now, as far as I'm concerned.
Sad to hear tho that you never got your pre-sale tickets then...
