k worldpay site says:

WorldPay do not hold information about your order, and we are not authorised to provide refunds - we are responsible only for processing payments.

Please contact the Store from which you made the purchase for queries about:

duplicate payments/refunds.
the goods/services you have ordered (quality/quantity)
delivery/cancellations/tax receipts
Remember to include your transaction confirmation email with your query.



the good people at switch or this cunt deciding to cease being a cunt for the forseeable future it is then.