OK It's a good thing this day is over, because it's really starting to suck! First, my favorite radio station has gone and changed to hip hop format, now I go to confirm reservations for my vacation next week and things aren't what they seemed to be. Two weeks ago I reserved a room that was supposed to be ocean view. I got my confirmation number and an email with the reservation details and they specifically say "OCEAN VIEW". So, being the good traveler that I am, I call to confirm the reservation this week. Now suddenly, no ocean view. I complain and the tell me to call the toll free number for the website. I do that, and they say that it's the hotel's responsibility. So, I call the hotel back again and they say they aren't responsible for what is put online. I call the website number back again, and they tell me that the hotel is responsible, that they provide them with all the info for the website! (That makes sense to me!). Now, I get transferred over to customer service and put on indefinite hold. I hung up after 15 minutes of crappy musak. I think I am just going to cancel that reservation and find a new hotel to stay in. These people obviously have no clue what they are doing! Arrghghghhgh!!!