Russ I think u have gone again as I cant see u , but if u get back later what about this
http://www.plus.net/support/adsl/ads...f30f18ff228017
http://www.broadbandreports.com/faq/...roubleshooting
Q: My modem wont dial out (error 651 and more) (#7934)
A: This is because MS Windows has really poor support for PPPoA as do all operating systems. The only way we have found that can fix this is to:
(Make sure modem is disconnected from Computer)
1. Right click my computer, and then properties
2. Open Device manager
3. DELETE all network devices and modems
4. Reset your PC
5. Reinstall the driver(s) as needed
6. Plug modem back in