Ok been trying to download tracks from a supermarket website and have tried every which way to do it and it just aint working!

I click the dowload button and it says save or open. I save to my music as they suggest. Then I try to transfer to my mp3 player and the nearest Ive got to getting y tracks are justnames on my player and no music! I now seemed to have reached my redownload limit on one of my songs and I am not a happy bunny!

Ive tried saving to my windows media player as the songs are in wma format and the tranfer doesnt work then either!

Am I incredibly thick or just unlucky?? Help!